852-2431 or (800)
(from a registered number)
If you are currently without power or see a hazardous condition involving power lines or equipment, call FKEC immediately at 305-852-2431 or in an emergency 911.
FKEC members who have a mobile phone equipped for sending/receiving text messages and have that phone number registered on their FKEC account can utilize Outage Texting.
Click here for Outage Texting instruction.
Before an Outage Occurs: Before an outage occurs, verify FKEC has all of your current phone numbers, including cell phone numbers. Doing so allows FKEC’s phone system to automatically match your phone number to your electrical equipment and determine the cause of the outage faster and more accurately. Read more...
Click here to update your contact information.
If you experience a power outage, please check your fuse box or breaker panel before calling FKEC. Approximately 33% of power outages are breaker issues and should be solved by the homeowner. By checking your breaker panel first, you can minimize your outage time and avoid a possible “false outage call” service fee.
Check your breaker panel or fuse box. A blown fuse or tripped breaker can be the cause of the outage.
If your fuses and circuit breakers are fine and it is possible, see if your neighbors are also without power. This will help our linemen know if it is just your service or perhaps a main breaker.
If you cannot restore your power by resetting the circuit breaker, call us at 305-852-2431, 1-800-858-8845 or via text.
FKEC restores power as quickly and as safely as possible.