AT&T has notified FKEC they will perform planned maintenance on the router that provides our phone service starting tonight just after Midnight 12:01AM on January 16). During this time it is likely the phone lines for our main number, (305) 852-2431, will be down.
Should you need to reach FKEC tonight from midnight to 6:00AM, please call (305) 852-9129. This is a temporary phone number with limited capacity so we appreciate your patience while AT&T conducts their maintenance. AT&T should have our normal telephone service restored by the time we open for business on Wednesday morning at 8:00AM.
If Your Power Goes Out Tonight
In the unlikely event you experience a power outage while our FKEC phone system is down on January 16 (from midnight to 6:00AM) please call (305) 852-9129 to report the problem. Again, this is a temporary phone number with limited capacity so we appreciate your patience.
You can also see if the outage has already been reported by checking our online Live Power Outage Viewer here. If you are registered for our Outage Texting program and your power goes out you can still text “outage” to 45183 to automatically report the issue.
Secure Phone Payment and Online Service will Remain Open
This phone outage will not impact our secure automatic phone payment system. To pay your FKEC electric bill by phone please call (1855) 385-9912. All of our online services will also remain open. Manage your FKEC account or pay your bill online here.
Thank You for Your Patience
We appreciate your patience during this unavoidable AT&T phone service interruption. AT&T has assured us that all their authorized maintenance activities are designed to achieve optimal performance of their network facilities and equipment.